CCMS Professional Services Ltd.
"WHERE CUSTOMERS COME FIRST"
MVE Cryogenic Freezers & ACCESSORIES FOR ALL BIOBANKING NEEDS
OVER 35+ YEARS OF EXPERIENCE & EXPERTISE IN LIFE SCIENCES
Preferred Distributor for MVE Biological Solutions for Canada
Taking the Steps
Our commitment is to provide you with accountability, quality services, and support.
CCMS Professional Services Ltd. provides exceptional service & CUSTOMER SUPPORT
CCMS Proactive Maintenance Program
Reliable cryogenic storage systems not only help preserve and maintain the biologic materials used in your work but also help protect the value of these fragile materials. Once properly cryogenically preserved, these materials remain stable if they are maintained at a constant, critical temperature.
Customized Maintenance Solutions
Proactive Maintenance CCMS Professional Services Ltd. offers a preventative maintenance service for cryogenic biological storage systems that helps to ensure continued, reliable storage. Through the CCMS Proactive Maintenance Program, we provide preventative maintenance on your cryogenic storage system. The maintenance performed is guided by the manufacturer’s specifications. This includes supporting installation and operational qualifications (IQ/OQ) associated with Good Manufacturing Practices (GMPs) recommended by the Food and Drug Administration for lab equipment. Through CCMS Proactive Maintenance, supply deficiencies or mechanical faults that could degrade equipment performance can be identified and addressed by CCMS Professional Services Ltd., in many cases, before stored materials could be adversely affected. Detecting above-average consumption of liquid nitrogen caused by degradation of the unit’s vacuum, for instance, enables you to replace or repair your cryogenic storage system, often before its contents are affected. Along with regularly scheduled maintenance at pre-defined intervals and warranty-related coverage, emergency service is also available when a problem is detected. You can notify us when your monitoring systems identify a potential problem – whether alarms are triggered through a building management system or by data collection technology, we can assist in determining the appropriate responses. At your request, CCMS Professional Services Ltd. technicians can respond quickly to help evaluate and address the problem. Cryogenic Storage from CCMS Proactive Maintenance Program gives you a menu of options, including service intervals and emergency service rates, that can be customized to meet the needs of your equipment and your facility.
Factory-Trained Technicians You Can Trust
Highly skilled, versatile technicians, CCMS Professional Services Ltd. technicians are factory trained on a wide array of cryogenic storage systems made by top-name manufacturers across the industry. Through Proactive Maintenance, CCMS Professional Services Ltd. can help provide confidence and continuity of service. The Proactive Maintenance program can help you meet the recommendations of your equipment manufacturer for ongoing maintenance, even if the equipment is out of warranty or if it was purchased elsewhere.
Documented Maintenance for Critical Storage Systems
Technicians carefully log maintenance performed on your storage system, ensuring accurate and up-to-date records. Maintenance service is documented and accessible to you through the CCMS Proactive Maintenance Program. Who should use this service? CCMS Proactive Maintenance is designed for enterprises with automatic fill cryobiological storage systems, including:
Designed for All Who Depend on Cryogenic Storage
Virtually any organization tasked with storing cord blood, bone marrow, cell lines, blood, and organs for transfusion or transplantation, and biological materials should consider CCMS Proactive Maintenance. For more information on Proactive Maintenance and to define your customized scope of work and Service Agreement, contact CCMS Professional Services Ltd. today.